Cross-site scripting in OTRS - CVE-2014-1695
Published: March 1, 2014 / Updated: August 11, 2020
Vulnerability identifier: #VU41985
CSH Severity: Low
CVSS v4.0: CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:N/VI:L/VA:N/SC:N/SI:N/SA:N/E:P/U:Clear
CVE-ID: CVE-2014-1695
CWE-ID: CWE-79
Exploitation vector: Remote access
Exploit availability:
Public exploit is available
Vendor: otrs.org
Affected software:
OTRS
OTRS
Detailed vulnerability description
Vulnerability allows a remote attacker to perform XSS attacks.
The vulnerability is caused by an input validation error in Open Ticket Request System (OTRS) 3.1.x before 3.1.20, 3.2.x before 3.2.15, and 3.3.x before 3.3.5. A remote attacker can trick the victim to follow a specially crafted link and execute arbitrary HTML and script code in victim's browser in security context of vulnerable website.
Successful exploitation of this vulnerability may allow a remote attacker to steal potentially sensitive information, change appearance of the web page, perform phishing and drive-by-download attacks.
How to mitigate CVE-2014-1695
Cybersecurity Help is currently unaware of any official solution to address this vulnerability.
Sources
- http://adamziaja.com/poc/201401-xss-otrs.html
- http://lists.opensuse.org/opensuse-updates/2014-03/msg00030.html
- http://packetstormsecurity.com/files/131654/OTRS-3.x-Cross-Site-Scripting.html
- http://secunia.com/advisories/57018
- http://www.osvdb.org/103781
- http://www.securityfocus.com/bid/65844
- https://www.exploit-db.com/exploits/36842/
- https://www.otrs.com/security-advisory-2014-03-xss-issue