Cross-site scripting in OTRS - CVE-2012-4751
Published: October 22, 2012 / Updated: August 11, 2020
Vulnerability identifier: #VU43394
CSH Severity: Low
CVSS v4: 6.9 [CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:N/VI:L/VA:N/SC:N/SI:N/SA:N]
CVE-ID: CVE-2012-4751
CWE-ID: CWE-79
Exploitation vector: Remote access
Exploit availability:
Public exploit is available
Vulnerability details
Vulnerability allows a remote attacker to perform Cross-site scripting attacks.
An input validation error exists in Open Ticket Request System (OTRS) Help Desk 2.4.x before 2.4.15, 3.0.x before 3.0.17, and 3.1.x before 3.1.11. A remote authenticated attacker can trick the victim to follow a specially crafted link and execute arbitrary HTML and script code in victim's browser in security context of vulnerable website.
Successful exploitation of this vulnerability may allow a remote attacker to steal potentially sensitive information, change appearance of the web page, perform phishing and drive-by-download attacks.
Affected software
OTRS
How to mitigate CVE-2012-4751
Cybersecurity Help is currently unaware of any official solution to address this vulnerability.
Links to Public Exploits and PoC-codes
External References
- http://lists.opensuse.org/opensuse-updates/2013-01/msg00036.html
- http://packetstormsecurity.org/files/117504/OTRS-3.1-Cross-Site-Scripting.html
- http://www.kb.cert.org/vuls/id/603276
- http://www.otrs.com/en/open-source/community-news/security-advisories/security-advisory-2012-03/
- http://www.securityfocus.com/bid/56093
- http://znuny.com/assets/proof_of_concept_cve_2012-4751-znuny.py
- http://znuny.com/en/#!/advisory/ZSA-2012-03