Input validation error in OTRS - CVE-2008-7278
Published: March 18, 2011 / Updated: August 11, 2020
Vulnerability identifier: #VU45199
CSH Severity: Medium
CVSS v4: 6.9 [CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N]
CVE-ID: CVE-2008-7278
CWE-ID: CWE-20
Exploitation vector: Remote access
Exploit availability:
No public exploit available
Vulnerability details
The vulnerability allows a remote non-authenticated attacker to gain access to sensitive information.
The S/MIME feature in Open Ticket Request System (OTRS) before 2.2.5, and 2.3.x before 2.3.0-beta1, does not properly configure the RANDFILE environment variable for OpenSSL, which might make it easier for remote attackers to decrypt e-mail messages that had lower than intended entropy available for cryptographic operations, related to inability to write to the seeding file.
Affected software
OTRS
How to mitigate CVE-2008-7278
Install update from vendor's website.