Input validation error in OTRS - CVE-2010-4759
Published: March 18, 2011 / Updated: August 11, 2020
Vulnerability identifier: #VU45209
CSH Severity: Low
CVSS v4.0: CVSS:4.0/AV:N/AC:L/AT:N/PR:H/UI:N/VC:N/VI:N/VA:L/SC:N/SI:N/SA:N/E:U/U:Clear
CVE-ID: CVE-2010-4759
CWE-ID: CWE-20
Exploitation vector: Remote access
Exploit availability:
No public exploit available
Vendor: otrs.org
Affected software:
OTRS
OTRS
Detailed vulnerability description
The vulnerability allows a remote #AU# to perform service disruption.
Open Ticket Request System (OTRS) before 3.0.0-beta7 does not properly restrict the ticket ages that are within the scope of a search, which allows remote authenticated users to cause a denial of service (daemon hang) via a fulltext search.
How to mitigate CVE-2010-4759
Install update from vendor's website.