Information disclosure in OTRS - CVE-2010-4760

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Main Vulnerability Database Vulnerabilities #VU45210

Information disclosure in OTRS - CVE-2010-4760

Published: March 18, 2011 / Updated: August 11, 2020


Vulnerability identifier: #VU45210
CSH Severity: Low
CVSS v4.0: CVSS:4.0/AV:N/AC:L/AT:N/PR:H/UI:N/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N/E:U/U:Clear
CVE-ID: CVE-2010-4760
CWE-ID: CWE-200
Exploitation vector: Remote access
Exploit availability: No public exploit available
Vendor: otrs.org
Affected software:
OTRS

Detailed vulnerability description

The vulnerability allows a remote #AU# to gain access to sensitive information.

Open Ticket Request System (OTRS) before 3.0.0-beta6 adds email-notification-ext articles to tickets during processing of event-based notifications, which allows remote authenticated users to obtain potentially sensitive information by reading a ticket.


How to mitigate CVE-2010-4760

Install update from vendor's website.

Sources