Cross-site scripting in OTRS - CVE-2010-4762
Published: March 18, 2011 / Updated: August 11, 2020
Vulnerability identifier: #VU45212
CSH Severity: Low
CVSS v4.0: CVSS:4.0/AV:N/AC:L/AT:N/PR:H/UI:N/VC:N/VI:L/VA:N/SC:N/SI:N/SA:N/E:U/U:Clear
CVE-ID: CVE-2010-4762
CWE-ID: CWE-79
Exploitation vector: Remote access
Exploit availability:
No public exploit available
Vendor: otrs.org
Affected software:
OTRS
OTRS
Detailed vulnerability description
Vulnerability allows a remote attacker to perform XSS attacks.
The vulnerability is caused by an input validation error in the rich-text-editor component in Open Ticket Request System (OTRS) before 3.0.0-beta2. A remote authenticated attacker can trick the victim to follow a specially crafted link and execute arbitrary HTML and script code in victim's browser in security context of vulnerable website.
Successful exploitation of this vulnerability may allow a remote attacker to steal potentially sensitive information, change appearance of the web page, perform phishing and drive-by-download attacks.
How to mitigate CVE-2010-4762
Cybersecurity Help is currently unaware of any official solution to address this vulnerability.