Cross-site scripting in OTRS - CVE-2010-4071
Published: January 20, 2011 / Updated: August 11, 2020
Vulnerability identifier: #VU45421
CSH Severity: Low
CVSS v4.0: CVSS:4.0/AV:N/AC:L/AT:P/PR:N/UI:N/VC:N/VI:L/VA:N/SC:N/SI:N/SA:N/E:U/U:Clear
CVE-ID: CVE-2010-4071
CWE-ID: CWE-79
Exploitation vector: Remote access
Exploit availability:
No public exploit available
Vendor: otrs.org
Affected software:
OTRS
OTRS
Detailed vulnerability description
Vulnerability allows a remote attacker to perform Cross-site scripting attacks.
An input validation error exists in AgentTicketZoom in OTRS 2.4.x before 2.4.9, when RichText is enabled,. A remote authenticated attacker can trick the victim to follow a specially crafted link and execute arbitrary HTML and script code in victim's browser in security context of vulnerable website.
Successful exploitation of this vulnerability may allow a remote attacker to steal potentially sensitive information, change appearance of the web page, perform phishing and drive-by-download attacks.
How to mitigate CVE-2010-4071
Cybersecurity Help is currently unaware of any official solution to address this vulnerability.