Cross-site scripting in OTRS - CVE-2019-10066
Published: May 22, 2019 / Updated: April 1, 2021
Vulnerability identifier: #VU51857
CSH Severity: Low
CVSS v4: 5.3 [CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:L/VI:L/VA:N/SC:N/SI:N/SA:N]
CVE-ID: CVE-2019-10066
CWE-ID: CWE-79
Exploitation vector: Remote access
Exploit availability:
No public exploit available
Vulnerability details
The vulnerability allows a remote authenticated user to read and manipulate data.
An issue was discovered in Open Ticket Request System (OTRS) 7.x through 7.0.6, Community Edition 6.0.x through 6.0.17, and OTRSAppointmentCalendar 5.0.x through 5.0.12. An attacker who is logged into OTRS as an agent with appropriate permissions may create a carefully crafted calendar appointment in order to cause execution of JavaScript in the context of OTRS.
Affected software
OTRS
otrs (Alpine package)
otrs (Alpine package)
How to mitigate CVE-2019-10066
Install update from vendor's website.
otrs (Alpine package) - update to 6.0.33-r0