Improper control of interaction frequency in osTicket - #VU55412

 

Improper control of interaction frequency in osTicket - #VU55412

Published: July 28, 2021


Vulnerability identifier: #VU55412
CSH Severity: Low
CVSSv4.0: CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:N/VI:L/VA:N/SC:N/SI:N/SA:N/E:U/U:Clear
CVE-ID: N/A
CWE-ID: CWE-799
Exploitation vector: Remote access
Exploit availability: No public exploit available
Vulnerable software:
osTicket
Software vendor:
osTicket.com

Description

The vulnerability allows a remote user to perform a denial of service (DoS) attack.

The vulnerability exists due to absent anti-automation checks on tickets submission. A remote user can open arbitrary number of tickets by constantly refreshing the page in browser after successful ticket creation.


Remediation

Install updates from vendor's website.

External links