Cross-site scripting in OTRS Community Edition and OTRS - CVE-2021-36094
Published: September 8, 2021
Vulnerability identifier: #VU56402
CSH Severity: Low
CVSSv4.0: CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:P/VC:N/VI:N/VA:N/SC:L/SI:L/SA:N/E:U/U:Clear
CVE-ID: CVE-2021-36094
CWE-ID: CWE-79
Exploitation vector: Remote access
Exploit availability:
No public exploit available
Vulnerable software:
OTRS Community Edition
OTRS
OTRS Community Edition
OTRS
Software vendor:
OTRS AG
OTRS AG
Description
The disclosed vulnerability allows a remote attacker to perform cross-site scripting (XSS) attacks.
The vulnerability exists due to insufficient sanitization of user-supplied data in the appointment edit screen. A remote authenticated attacker can trick the victim to follow a specially crafted link and execute arbitrary HTML and script code in user's browser in context of vulnerable website.
Successful exploitation of this vulnerability may allow a remote attacker to steal potentially sensitive information, change appearance of the web page, perform phishing and drive-by-download attacks.
Remediation
Install updates from vendor's website.