Information disclosure in OTRS - CVE-2022-1004
Published: March 23, 2022
Vulnerability identifier: #VU61568
CSH Severity: Low
CVSSv4.0: CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N/E:U/U:Clear
CVE-ID: CVE-2022-1004
CWE-ID: CWE-200
Exploitation vector: Remote access
Exploit availability:
No public exploit available
Vulnerable software:
OTRS
OTRS
Software vendor:
otrs.org
otrs.org
Description
The vulnerability allows a remote attacker to gain access to potentially sensitive information.
The vulnerability exists due to improper restriction of the accounted time in the Ticket Detail View (External Interface) when ExternalFrontend::TicketDetailView###AccountedTimeDisplay is disabled. A remote user can gain unauthorized access to sensitive information on the system.
Remediation
Install updates from vendor's website.