Information disclosure in Request Tracker - CVE-2023-41260

Vulnerability identifier: #VU82257

CSH Severity: Medium

CVSS v4: 6.9 [CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N]

CVE-ID: CVE-2023-41260

CWE-ID: CWE-200

Exploitation vector: Remote access

Exploit availability: No public exploit available

The vulnerability allows a remote attacker to gain access to potentially sensitive information.

The vulnerability exists due to excessive data output in the response messages returned
from requests sent via the mail-gateway REST interface. A remote attacker can gain unauthorized access to sensitive information on the system.

Request Tracker
Debian Linux
Ubuntu
rt4-standalone (Ubuntu package)
rt4-fcgi (Ubuntu package)
rt4-db-sqlite (Ubuntu package)
request-tracker4 (Ubuntu package)
rt4-db-postgresql (Ubuntu package)
rt4-db-mysql (Ubuntu package)
rt4-clients (Ubuntu package)
rt4-apache2 (Ubuntu package)
request-tracker4 (Debian package)
request-tracker5 (Debian package)

Install updates from vendor's website.

Request Tracker - addressed in versions 4.4.7, 5.0.5
rt4-standalone (Ubuntu package) - addressed in versions Ubuntu Pro, 4.4.3-2+deb10u3build0.20.04.1, 4.4.4+dfsg-2ubuntu1.22.04.1, 4.4.4+dfsg-2ubuntu1.23.04.1, 4.4.4+dfsg-2ubuntu1.23.10.1
rt4-fcgi (Ubuntu package) - addressed in versions Ubuntu Pro, 4.4.3-2+deb10u3build0.20.04.1, 4.4.4+dfsg-2ubuntu1.22.04.1, 4.4.4+dfsg-2ubuntu1.23.04.1, 4.4.4+dfsg-2ubuntu1.23.10.1
rt4-db-sqlite (Ubuntu package) - addressed in versions Ubuntu Pro, 4.4.3-2+deb10u3build0.20.04.1, 4.4.4+dfsg-2ubuntu1.22.04.1, 4.4.4+dfsg-2ubuntu1.23.04.1, 4.4.4+dfsg-2ubuntu1.23.10.1
request-tracker4 (Ubuntu package) - addressed in versions Ubuntu Pro, 4.4.3-2+deb10u3build0.20.04.1, 4.4.4+dfsg-2ubuntu1.22.04.1, 4.4.4+dfsg-2ubuntu1.23.04.1, 4.4.4+dfsg-2ubuntu1.23.10.1
rt4-db-postgresql (Ubuntu package) - addressed in versions Ubuntu Pro, 4.4.3-2+deb10u3build0.20.04.1, 4.4.4+dfsg-2ubuntu1.22.04.1, 4.4.4+dfsg-2ubuntu1.23.04.1, 4.4.4+dfsg-2ubuntu1.23.10.1
rt4-db-mysql (Ubuntu package) - addressed in versions Ubuntu Pro, 4.4.3-2+deb10u3build0.20.04.1, 4.4.4+dfsg-2ubuntu1.22.04.1, 4.4.4+dfsg-2ubuntu1.23.04.1, 4.4.4+dfsg-2ubuntu1.23.10.1
rt4-clients (Ubuntu package) - addressed in versions Ubuntu Pro, 4.4.3-2+deb10u3build0.20.04.1, 4.4.4+dfsg-2ubuntu1.22.04.1, 4.4.4+dfsg-2ubuntu1.23.04.1, 4.4.4+dfsg-2ubuntu1.23.10.1
rt4-apache2 (Ubuntu package) - addressed in versions Ubuntu Pro, 4.4.3-2+deb10u3build0.20.04.1, 4.4.4+dfsg-2ubuntu1.22.04.1, 4.4.4+dfsg-2ubuntu1.23.04.1, 4.4.4+dfsg-2ubuntu1.23.10.1
request-tracker4 (Debian package) - addressed in versions 4.4.4+dfsg-2+deb11u3, 4.4.6+dfsg-1.1+deb12u1
request-tracker5 (Debian package) - update to 5.0.3+dfsg-3~deb12u2

• https://github.com/bestpractical/rt/releases/tag/rt-4.4.7
• https://github.com/bestpractical/rt/releases/tag/rt-5.0.5

• Multiple vulnerabilities in Best Practical Request Tracker
• Debian update for request-tracker4
• Debian update for request-tracker5
• Ubuntu update for request-tracker4