Information disclosure in OTRS - CVE-2017-15864
Published: November 24, 2017 / Updated: November 27, 2017
Vulnerability identifier: #VU9422
CSH Severity: Low
CVSS v4.0: CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:H/VI:N/VA:N/SC:N/SI:N/SA:N/E:U/U:Clear
CVE-ID: CVE-2017-15864
CWE-ID: CWE-200
Exploitation vector: Remote access
Exploit availability:
No public exploit available
Vendor: otrs.org
Affected software:
OTRS
OTRS
Detailed vulnerability description
The vulnerability allows a remote authenticated attacker to obtain potentially sensitive information.
The vulnerability exists due to insufficient input validation. A remote attacker who is logged into OTRS as an agent can request special URLs from OTRS, and retrieve any configuration information, including database credentials.
How to mitigate CVE-2017-15864
Update to version 3.3.19.