Deserialization of Untrusted Data in Web Help Desk - CVE-2024-28988
Published: October 17, 2024 / Updated: June 20, 2025
Vulnerability identifier: #VU98770
CSH Severity: High
CVSS v4.0: CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:H/VI:H/VA:H/SC:N/SI:N/SA:N/E:U/U:Amber
CVE-ID: CVE-2024-28988
CWE-ID: CWE-502
Exploitation vector: Remote access
Exploit availability:
No public exploit available
Vendor: SolarWinds
Affected software:
Web Help Desk
Web Help Desk
Detailed vulnerability description
The vulnerability allows a remote attacker to execute arbitrary code on the target system.
The vulnerability exists due to insecure input validation when processing serialized data within the AjaxProxy. A remote attacker can pass specially crafted data to the application and execute arbitrary code on the target system.
Successful exploitation of this vulnerability may result in complete compromise of vulnerable system.
How to mitigate CVE-2024-28988
Install updates from vendor's website.