#VU101367 Path traversal in Web Help Desk - CVE-2024-45709

Vulnerability identifier: #VU101367

Vulnerability risk: Medium

CVSSv4.0: 2.3 [CVSS:4.0/AV:N/AC:L/AT:P/PR:L/UI:N/VC:H/VI:N/VA:N/SC:N/SI:N/SA:N/E:U/U:Green]

CVE-ID: CVE-2024-45709

CWE-ID: CWE-22

Exploitation vector: Network

Exploit availability: No

Vulnerable software:
Web Help Desk
Web applications / Other software

Vendor: SolarWinds

Description

The vulnerability allows a remote user to read arbitrary files on the system.

The vulnerability exists due to input validation error when processing directory traversal sequences. A remote user can send a specially crafted HTTP request and read arbitrary files on the system.

Successful exploitation of the vulnerability requires that the software is deployed on Linux and configured to use non-default development/test mode.

Mitigation
Install update from vendor's website.

Vulnerable software versions

Web Help Desk: 12.1 - 12.8.3 HF3

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External links
https://documentation.solarwinds.com/en/Success_Center/WHD/Content/release_notes/whd_12-8-4_release_notes.htm
https://www.solarwinds.com/trust-center/security-advisories/cve-2024-45709

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Q & A

Can this vulnerability be exploited remotely?

Yes. This vulnerability can be exploited by a remote authenticated user via the Internet.

Is there known malware, which exploits this vulnerability?

No. We are not aware of malware exploiting this vulnerability.