Vulnerability identifier: #VU16057
Vulnerability risk: Low
CVSSv3.1: 4.2 [CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:C/C:L/I:L/A:N/E:U/RL:O/RC:C]
CVE-ID:
CWE-ID:
CWE-79
Exploitation vector: Network
Exploit availability: No
Vulnerable software:
OTRS
Web applications /
Other software
Vendor: otrs.org
Description
The disclosed vulnerability allows a remote attacker with administrative privileges to perform cross-site scripting (XSS) attacks.
The vulnerability exists due to insufficient sanitization of user-supplied data. A remote attacker can trick the victim to follow a specially crafted link and execute arbitrary HTML and script code in user's browser in context of vulnerable website.
Successful exploitation of this vulnerability may allow a remote attacker to steal potentially sensitive information, change appearance of the web page, perform phishing and drive-by-download attacks.
Mitigation
Update to version 6.0.13.
Vulnerable software versions
OTRS: 6.0.0 - 6.0.12
External links
http://community.otrs.com/security-advisory-2018-08-security-update-for-otrs-framework/
Can this vulnerability be exploited remotely?
Yes. This vulnerability can be exploited by a remote authenticated privileged user via the Internet.
Is there known malware, which exploits this vulnerability?
No. We are not aware of malware exploiting this vulnerability.