Vulnerability identifier: #VU22573

Vulnerability risk: High

CVSSv3.1: 7.1 [CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:L/A:N/E:U/RL:O/RC:C]

CVE-ID: CVE-2019-15004

CWE-ID: CWE-22

Exploitation vector: Network

Exploit availability: No

Vulnerable software:
Jira Service Management Server
Server applications / Other server solutions

Vendor: Atlassian

Description

The vulnerability allows a remote attacker to perform directory traversal attacks.

The vulnerability exists due to input validation error when processing directory traversal sequences in the Customer Context Filter. A remote attacker with portal access can send a specially crafted HTTP request and view all issues within all Jira projects contained in the vulnerable instance. This could include Jira Service Desk projects, Jira Core projects, and Jira Software projects.

Note: Attacker can grant themselves access to Jira Service Desk portals that have the "Anyone can email the service desk or raise a request in the portal" setting enabled.

Mitigation
Install updates from vendor's website.

Vulnerable software versions

Jira Service Management Server: 1.2 - 1.2.7, 1.1 - 1.1.6, 1.0 - 1.0.4, 2.5.0 - 2.5.9, 2.4.1 - 2.4.3, 2.3 - 2.3.6, 2.2 - 2.2.1, 2.1 - 2.1.2, 2.0 - 2.0.4, 3.0.0 - 3.0.10, 3.16.0 - 3.16.8, 3.15.0 - 3.15.3, 3.14.0 - 3.14.2, 3.13.0 - 3.13.2, 3.12.0 - 3.12.3, 3.11.0 - 3.11.4, 3.10.0 - 3.10.4, 3.9.0 - 3.9.16, 3.8.1 - 3.8.5, 3.7.0 - 3.7.2, 3.6.0 - 3.6.4, 3.5.0 - 3.5.3, 3.4.0 - 3.4.2, 3.3.0 - 3.3.2, 3.2.0 - 3.2.15, 3.1.0 - 3.1.9, 4.0.0 - 4.0.3, 4.1.0 - 4.1.3, 4.2.0 - 4.2.5, 4.3.0 - 4.3.4, 4.4.0 - 4.4.2, 4.5.0

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External links
http://jira.atlassian.com/browse/JSDSERVER-6589

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Q & A

Can this vulnerability be exploited remotely?

Yes. This vulnerability can be exploited by a remote non-authenticated attacker via the Internet.

Is there known malware, which exploits this vulnerability?

No. We are not aware of malware exploiting this vulnerability.