Vulnerability identifier: #VU28011

Vulnerability risk: Medium

CVSSv3.1: 6.5 [CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N/E:U/RL:O/RC:C]

CVE-ID: N/A

CWE-ID: CWE-22

Exploitation vector: Network

Exploit availability: No

Vulnerable software:
Zoho ManageEngine ServiceDesk Plus
Web applications / Remote management & hosting panels

Vendor: Zoho Corporation

Description

The vulnerability allows a remote attacker to perform directory traversal attacks.

The vulnerability exists due to input validation error when processing directory traversal sequences. A remote attacker can send a specially crafted HTTP request and read arbitrary files on the system.

Mitigation
Install update from vendor's website.

Vulnerable software versions

Zoho ManageEngine ServiceDesk Plus: All versions

---

External links
http://www.manageengine.com/products/service-desk/on-premises/readme.html

---

Q & A

Can this vulnerability be exploited remotely?

Yes. This vulnerability can be exploited by a remote non-authenticated attacker via the Internet.

Is there known malware, which exploits this vulnerability?

No. We are not aware of malware exploiting this vulnerability.