#VU31199 Input validation error in OTRS - CVE-2018-16587 

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Main Vulnerability Database Vulnerabilities #VU31199

#VU31199 Input validation error in OTRS - CVE-2018-16587

Published: September 28, 2018 / Updated: July 17, 2020


Vulnerability identifier: #VU31199
Vulnerability risk: Medium
CVSSv4.0: CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:A/VC:N/VI:H/VA:N/SC:N/SI:N/SA:N/E:U/U:Green
CVE-ID: CVE-2018-16587
CWE-ID: CWE-20
Exploitation vector: Remote access
Exploit availability: No public exploit available
Vulnerable software:
OTRS
Software vendor:
otrs.org

Description

The vulnerability allows a remote non-authenticated attacker to manipulate data.

In Open Ticket Request System (OTRS) 4.0.x before 4.0.32, 5.0.x before 5.0.30, and 6.0.x before 6.0.11, an attacker could send a malicious email to an OTRS system. If a user with admin permissions opens it, it causes deletions of arbitrary files that the OTRS web server user has write access to.


Remediation

Install update from vendor's website.

External links