Vulnerability identifier: #VU41490

Vulnerability risk: Low

CVSSv3.1: 4.6 [CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:L/A:N/E:U/RL:O/RC:C]

CVE-ID: CVE-2014-4744

CWE-ID: CWE-79

Exploitation vector: Network

Exploit availability: No

Vulnerable software:
osTicket
Other software / Other software solutions

Vendor: osTicket.com

Description

Vulnerability allows a remote attacker to perform XSS attacks.

The vulnerability is caused by an input validation error in osTicket before 1.9.2 when processing the (1) Phone Number field to open.php or (2) Phone number field, (3) passwd1 field, (4) passwd2 field, or (5) do parameter to account.php. A remote attacker can trick the victim to follow a specially crafted link and execute arbitrary HTML and script code in victim's browser in security context of vulnerable website.

Successful exploitation of this vulnerability may allow a remote attacker to steal potentially sensitive information, change appearance of the web page, perform phishing and drive-by-download attacks.

Mitigation
Install update from vendor's website.

Vulnerable software versions

osTicket: 1.0 - 1.9.0

---

External links
http://secunia.com/advisories/59539
http://www.securityfocus.com/bid/68500
http://github.com/osTicket/osTicket-1.8/releases/tag/v1.9.2
http://www.netsparker.com/critical-xss-vulnerabilities-in-osticket/

---

Q & A

Can this vulnerability be exploited remotely?

Yes. This vulnerability can be exploited by a remote non-authenticated attacker via the Internet.

Is there known malware, which exploits this vulnerability?

No. We are not aware of malware exploiting this vulnerability.