#VU45232 OS Command Injection in OTRS - CVE-2011-0456

Vulnerability identifier: #VU45232

Vulnerability risk: Medium

CVSSv4.0: 2.7 [CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:L/VI:L/VA:L/SC:N/SI:N/SA:N/E:U/U:Green]

CVE-ID: CVE-2011-0456

CWE-ID: CWE-78

Exploitation vector: Network

Exploit availability: No

Vulnerable software:
OTRS
Web applications / Other software

Vendor: otrs.org

Description

The vulnerability allows a remote non-authenticated attacker to read and manipulate data.

webscript.pl in Open Ticket Request System (OTRS) 2.3.4 and earlier allows remote attackers to execute arbitrary commands via unspecified vectors, related to a "command injection vulnerability."

Mitigation
Install update from vendor's website.

Vulnerable software versions

OTRS: 1.3.2 - 2.3.3

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External links
https://jvn.jp/en/jp/JVN73162541/index.html
https://jvndb.jvn.jp/jvndb/JVNDB-2011-000019
https://secunia.com/advisories/43960
https://hermes.opensuse.org/messages/7797670

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Q & A

Can this vulnerability be exploited remotely?

Yes. This vulnerability can be exploited by a remote non-authenticated attacker via the Internet.

Is there known malware, which exploits this vulnerability?

No. We are not aware of malware exploiting this vulnerability.