Vulnerability identifier: #VU51857
Vulnerability risk: Low
CVSSv3.1: 4.7 [CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:L/A:N/E:U/RL:O/RC:C]
CVE-ID:
CWE-ID:
CWE-79
Exploitation vector: Network
Exploit availability: No
Vulnerable software:
OTRS
Web applications /
Other software
Vendor: otrs.org
Description
The vulnerability allows a remote authenticated user to read and manipulate data.
An issue was discovered in Open Ticket Request System (OTRS) 7.x through 7.0.6, Community Edition 6.0.x through 6.0.17, and OTRSAppointmentCalendar 5.0.x through 5.0.12. An attacker who is logged into OTRS as an agent with appropriate permissions may create a carefully crafted calendar appointment in order to cause execution of JavaScript in the context of OTRS.
Mitigation
Install update from vendor's website.
Vulnerable software versions
OTRS: 1.0.2b
External links
http://community.otrs.com/security-advisory-2019-06-security-update-for-otrs-framework/
Can this vulnerability be exploited remotely?
Yes. This vulnerability can be exploited by a remote authenticated user via the Internet.
Is there known malware, which exploits this vulnerability?
No. We are not aware of malware exploiting this vulnerability.