#VU51866 Information disclosure in OTRS - CVE-2020-1769
Published: March 27, 2020 / Updated: April 1, 2021
Vulnerability identifier: #VU51866
Vulnerability risk: Low
CVSSv4.0: CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N/E:U/U:Clear
CVE-ID: CVE-2020-1769
CWE-ID: CWE-200
Exploitation vector: Remote access
Exploit availability:
No public exploit available
Vulnerable software:
OTRS
OTRS
Software vendor:
otrs.org
otrs.org
Description
The vulnerability allows a remote authenticated user to gain access to sensitive information.
In the login screens (in agent and customer interface), Username and Password fields use autocomplete, which might be considered as security issue. This issue affects: ((OTRS)) Community Edition: 5.0.41 and prior versions, 6.0.26 and prior versions. OTRS: 7.0.15 and prior versions.
Remediation
Install update from vendor's website.