Vulnerability identifier: #VU51872
Vulnerability risk: Low
CVSSv3.1: 4.2 [CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:C/C:L/I:L/A:N/E:U/RL:O/RC:C]
CVE-ID:
CWE-ID:
CWE-79
Exploitation vector: Network
Exploit availability: No
Vulnerable software:
OTRS
Web applications /
Other software
Vendor: otrs.org
Description
The vulnerability allows a remote privileged user to read and manipulate data.
Survey administrator can craft a survey in such way that malicious code can be executed in the agent interface (i.e. another agent who wants to make changes in the survey). This issue affects: OTRS AG Survey 6.0.x version 6.0.20 and prior versions; 7.0.x version 7.0.19 and prior versions.
Mitigation
Install update from vendor's website.
Vulnerable software versions
OTRS: 6.0.0 - 6.0.13
External links
http://otrs.com/release-notes/otrs-security-advisory-2021-01/
Can this vulnerability be exploited remotely?
Yes. This vulnerability can be exploited by a remote authenticated privileged user via the Internet.
Is there known malware, which exploits this vulnerability?
No. We are not aware of malware exploiting this vulnerability.