Vulnerability identifier: #VU55454
Vulnerability risk: Low
CVSSv3.1: 5.3 [CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N/E:U/RL:O/RC:C]
CVE-ID:
CWE-ID:
CWE-79
Exploitation vector: Network
Exploit availability: No
Vulnerable software:
eGain Chat
Client/Desktop applications /
Other client software
Vendor: eGain Corporation
Description
The disclosed vulnerability allows a remote attacker to perform cross-site scripting (XSS) attacks.
The vulnerability exists due to insufficient sanitization of user-supplied data in the "Name" parameter. A remote attacker can trick the victim to follow a specially crafted link and execute arbitrary HTML and script code in user's browser in context of vulnerable website.
Successful exploitation of this vulnerability may allow a remote attacker to steal potentially sensitive information, change appearance of the web page, perform phishing and drive-by-download attacks.
Mitigation
Install updates from vendor's website.
Vulnerable software versions
eGain Chat: 15.5.5
External links
http://packetstormsecurity.com/files/163687
http://www.egain.com/chat-software/
Can this vulnerability be exploited remotely?
Yes. This vulnerability can be exploited by a remote non-authenticated attacker via the Internet.
Is there known malware, which exploits this vulnerability?
No. We are not aware of malware exploiting this vulnerability.