Vulnerability identifier: #VU58524

Vulnerability risk: High

CVSSv3.1: 8.5 [CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H/E:U/RL:O/RC:C]

CVE-ID: CVE-2021-44526

CWE-ID: CWE-287

Exploitation vector: Network

Exploit availability: No

Vulnerable software:
Zoho ManageEngine SupportCenter Plus
Server applications / Conferencing, Collaboration and VoIP solutions

Vendor: Zoho Corporation

Description

The vulnerability allows a remote attacker to bypass authentication process.

The vulnerability exists due to an error in when processing authentication requests. A remote attacker can bypass authentication process and gain unauthorized access to the application.

Mitigation
Install updates from vendor's website.

Vulnerable software versions

Zoho ManageEngine SupportCenter Plus: 11017

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External links
http://pitstop.manageengine.com/portal/en/community/topic/security-advisory-for-cve-2021-44526-authentication-bypass-vulnerability-in-supportcenter-plus-versions-up-to-11017

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Q & A

Can this vulnerability be exploited remotely?

Yes. This vulnerability can be exploited by a remote non-authenticated attacker via the Internet.

Is there known malware, which exploits this vulnerability?

No. We are not aware of malware exploiting this vulnerability.