#VU69580 XML External Entity injection in Zoho ManageEngine ServiceDesk Plus and Zoho ManageEngine ServiceDesk Plus MSP

Published: 2022-11-24

Vulnerability identifier: #VU69580

Vulnerability risk: Low


CVE-ID: CVE-2022-40771


Exploitation vector: Network

Exploit availability: No

Vulnerable software:
Zoho ManageEngine ServiceDesk Plus
Web applications / Remote management & hosting panels
Zoho ManageEngine ServiceDesk Plus MSP
Server applications / Other server solutions

Vendor: Zoho Corporation


The vulnerability allows a remote attacker to gain access to sensitive information.

The vulnerability exists due to insufficient validation of user-supplied XML input when integrating with Analytics Plus. A remote attacker can pass a specially crafted XML code to the affected application and view contents of arbitrary files on the system or initiate requests to external systems.

Successful exploitation of the vulnerability may allow an attacker to view contents of arbitrary file on the server or perform network scanning of internal and external infrastructure.

Install updates from vendor's website.

Vulnerable software versions

Zoho ManageEngine ServiceDesk Plus: 13.0 13000 - 14.0 14000

Zoho ManageEngine ServiceDesk Plus MSP: 10500 - 13000


External links

Q & A

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Is there known malware, which exploits this vulnerability?

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