Vulnerability identifier: #VU69580

Vulnerability risk: Low

CVSSv3.1: 3.3 [CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:L/I:L/A:N/E:U/RL:O/RC:C]

CVE-ID: CVE-2022-40771

CWE-ID: CWE-611

Exploitation vector: Network

Exploit availability: No

Vulnerable software:
Zoho ManageEngine ServiceDesk Plus
Web applications / Remote management & hosting panels
Zoho ManageEngine ServiceDesk Plus MSP
Server applications / Other server solutions

Vendor: Zoho Corporation

Description

The vulnerability allows a remote attacker to gain access to sensitive information.

The vulnerability exists due to insufficient validation of user-supplied XML input when integrating with Analytics Plus. A remote attacker can pass a specially crafted XML code to the affected application and view contents of arbitrary files on the system or initiate requests to external systems.

Successful exploitation of the vulnerability may allow an attacker to view contents of arbitrary file on the server or perform network scanning of internal and external infrastructure.

Mitigation
Install updates from vendor's website.

Vulnerable software versions

Zoho ManageEngine ServiceDesk Plus: 13.0 13000 - 14.0 14000

Zoho ManageEngine ServiceDesk Plus MSP: 10500 - 13000

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External links
http://www.manageengine.com/products/service-desk/CVE-2022-40771.html
http://www.zerodayinitiative.com/advisories/ZDI-22-1612/

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Q & A

Can this vulnerability be exploited remotely?

Yes. This vulnerability can be exploited by a remote authenticated privileged user via the Internet.

Is there known malware, which exploits this vulnerability?

No. We are not aware of malware exploiting this vulnerability.