Vulnerability identifier: #VU71509
Vulnerability risk: Low
CVSSv3.1: 3.7 [CVSS:3.1/AV:N/AC:H/PR:L/UI:N/S:U/C:L/I:L/A:N/E:U/RL:O/RC:C]
CVE-ID:
CWE-ID:
CWE-287
Exploitation vector: Network
Exploit availability: No
Vulnerable software:
Zoho ManageEngine ServiceDesk Plus
Web applications /
Remote management & hosting panels
Vendor: Zoho Corporation
Description
The vulnerability allows a remote attacker to bypass authentication process.
The vulnerability exists due to an error in Two-Factor Authentication login page. A remote attacker can bypass 2FA authentication process and gain unauthorized access to the application.
Mitigation
Install updates from vendor's website.
Vulnerable software versions
Zoho ManageEngine ServiceDesk Plus: 14.0 14000 - 14.1 14103
External links
http://www.manageengine.com/products/service-desk/on-premises/readme.html#14104
Can this vulnerability be exploited remotely?
Yes. This vulnerability can be exploited by a remote authenticated user via the Internet.
Is there known malware, which exploits this vulnerability?
No. We are not aware of malware exploiting this vulnerability.