Vulnerability identifier: #VU79390

Vulnerability risk: High

CVSSv3.1: 7.9 [CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:N/E:U/RL:O/RC:C]

CVE-ID: N/A

CWE-ID: CWE-640

Exploitation vector: Network

Exploit availability: No

Vulnerable software:
ServiceNow
Server applications / Other server solutions

Vendor: ServiceNow

Description

The vulnerability allows a remote attacker to take over users' accounts.

The vulnerability exists due to an unspecified error in the password reset feature. A remote attacker can compromise accounts of other application users.

Mitigation
Install updates from vendor's website.

Vulnerable software versions

ServiceNow: Utah Patch 1 - Utah Patch 1 Hotfix 2, Utah - Utah Patch 3

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External links
http://docs.servicenow.com/bundle/utah-release-notes/page/release-notes/quality/utah-patch-3-hf-1.html#d84038e52
http://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1360218

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Q & A

Can this vulnerability be exploited remotely?

Yes. This vulnerability can be exploited by a remote non-authenticated attacker via the Internet.

Is there known malware, which exploits this vulnerability?

No. We are not aware of malware exploiting this vulnerability.