SB2017111429 - Information disclosure in Open Ticket Request System
Published: November 14, 2017 Updated: November 27, 2017
Breakdown by Severity
- Low
- Medium
- High
- Critical
Description
This security bulletin contains information about 1 vulnerability.
1) Information disclosure (CVE-ID: CVE-2017-15864)
CWE-ID: CWE-200 - Exposure of sensitive information to an unauthorized actor
CVSSv4: CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:H/VI:N/VA:N/SC:N/SI:N/SA:N/E:U/U:Clear
The vulnerability allows a remote authenticated attacker to obtain potentially sensitive information.
The vulnerability exists due to insufficient input validation. A remote attacker who is logged into OTRS as an agent can request special URLs from OTRS, and retrieve any configuration information, including database credentials.
Remediation
Install update from vendor's website.