SB2017111429 - Information disclosure in Open Ticket Request System
Published: November 14, 2017 Updated: November 27, 2017
Security Bulletin ID
SB2017111429
Severity
Low
Patch available
YES
Number of vulnerabilities
1
Exploitation vector
Remote access
Highest impact
Information disclosure
Breakdown by Severity
- Low
- Medium
- High
- Critical
Description
This security bulletin contains information about 1 security vulnerability.
1) Information disclosure (CVE-ID: CVE-2017-15864)
The vulnerability allows a remote authenticated attacker to obtain potentially sensitive information.
The vulnerability exists due to insufficient input validation. A remote attacker who is logged into OTRS as an agent can request special URLs from OTRS, and retrieve any configuration information, including database credentials.
Remediation
Install update from vendor's website.