SB2018060611 - Information disclosure in otrs OTRS



SB2018060611 - Information disclosure in otrs OTRS

Published: June 6, 2018 Updated: July 17, 2020

Security Bulletin ID SB2018060611
CSH Severity
Low
Patch available
YES
Number of vulnerabilities 1
Exploitation vector Remote access
Highest impact Information disclosure

Breakdown by Severity

Low 100%
  • Low
  • Medium
  • High
  • Critical

Description

This security bulletin contains information about 1 vulnerability.


1) Information disclosure (CVE-ID: CVE-2018-10198)

CWE-ID: CWE-200 - Exposure of sensitive information to an unauthorized actor

CVSSv4: CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N/E:U/U:Clear


The vulnerability allows a remote authenticated user to gain access to sensitive information.

An issue was discovered in OTRS 6.0.x before 6.0.7. An attacker who is logged into OTRS as a customer can use the ticket overview screen to disclose internal article information of their customer tickets.


Remediation

Install update from vendor's website.