Information disclosure in otrs OTRS
| Risk | Low |
| Patch available | YES |
| Number of vulnerabilities | 1 |
| CVE-ID | CVE-2018-10198 |
| CWE-ID | CWE-200 |
| Exploitation vector | Network |
| Public exploit | N/A |
| Vulnerable software Subscribe |
OTRS Web applications / Other software |
| Vendor | otrs.org |
Security Bulletin
This security bulletin contains one low risk vulnerability.
1) Information disclosure
EUVDB-ID: #VU31288
Risk: Low
CVSSv3.1: 3.8 [CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N/E:U/RL:O/RC:C]
CVE-ID: CVE-2018-10198
CWE-ID:
CWE-200 - Information exposure
Exploit availability: No
DescriptionThe vulnerability allows a remote authenticated user to gain access to sensitive information.
An issue was discovered in OTRS 6.0.x before 6.0.7. An attacker who is logged into OTRS as a customer can use the ticket overview screen to disclose internal article information of their customer tickets.
MitigationInstall update from vendor's website.
Vulnerable software versionsOTRS: 6.0.0 - 6.0.6
External linkshttp://community.otrs.com/security-advisory-2018-01-security-update-for-otrs-framework/
Q & A
Can this vulnerability be exploited remotely?
Yes. This vulnerability can be exploited by a remote authenticated user via the Internet.
Is there known malware, which exploits this vulnerability?
No. We are not aware of malware exploiting this vulnerability.
