Information disclosure in OTRS - CVE-2018-10198
Published: June 6, 2018 / Updated: July 17, 2020
Vulnerability identifier: #VU31288
CSH Severity: Low
CVSS v4.0: CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N/E:U/U:Clear
CVE-ID: CVE-2018-10198
CWE-ID: CWE-200
Exploitation vector: Remote access
Exploit availability:
No public exploit available
Vendor: otrs.org
Affected software:
OTRS
OTRS
Detailed vulnerability description
The vulnerability allows a remote authenticated user to gain access to sensitive information.
An issue was discovered in OTRS 6.0.x before 6.0.7. An attacker who is logged into OTRS as a customer can use the ticket overview screen to disclose internal article information of their customer tickets.
How to mitigate CVE-2018-10198
Install update from vendor's website.