SB20200310148 - Input validation error in OTRS
Published: March 10, 2020 Updated: April 1, 2021
Security Bulletin ID
SB20200310148
CSH Severity
Low
Patch available
YES
Number of vulnerabilities
1
Exploitation vector
Remote access
Highest impact
Information disclosure
Breakdown by Severity
- Low
- Medium
- High
- Critical
Description
This security bulletin contains information about 1 vulnerability.
1) Input validation error (CVE-ID: CVE-2019-10065)
CWE-ID: CWE-20 - Improper input validation
CVSSv4: CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N/E:U/U:Clear
The vulnerability allows a remote authenticated user to gain access to sensitive information.
An issue was discovered in Open Ticket Request System (OTRS) 7.0 through 7.0.6. An attacker who is logged into OTRS as a customer user can use the search result screens to disclose information from internal FAQ articles, a different vulnerability than CVE-2019-9753.
Remediation
Install update from vendor's website.