SB2020032730 - Information disclosure in OTRS
Published: March 27, 2020 Updated: April 1, 2021
Security Bulletin ID
SB2020032730
CSH Severity
Low
Patch available
YES
Number of vulnerabilities
1
Exploitation vector
Remote access
Highest impact
Information disclosure
Breakdown by Severity
- Low
- Medium
- High
- Critical
Description
This security bulletin contains information about 1 vulnerability.
1) Information disclosure (CVE-ID: CVE-2020-1770)
CWE-ID: CWE-200 - Exposure of sensitive information to an unauthorized actor
CVSSv4: CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N/E:U/U:Clear
The vulnerability allows a remote authenticated user to gain access to sensitive information.
Support bundle generated files could contain sensitive information that might be unwanted to be disclosed. This issue affects: ((OTRS)) Community Edition: 5.0.41 and prior versions, 6.0.26 and prior versions. OTRS: 7.0.15 and prior versions.
Remediation
Install update from vendor's website.
References
- http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html
- http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html
- http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html
- https://lists.debian.org/debian-lts-announce/2020/05/msg00000.html
- https://otrs.com/release-notes/otrs-security-advisory-2020-07/