SB2020113016 - Information disclosure in OTRS
Published: November 30, 2020
Breakdown by Severity
- Low
- Medium
- High
- Critical
Description
This security bulletin contains information about 1 security vulnerability.
1) Information disclosure (CVE-ID: CVE-2020-1778)
The vulnerability allows a remote attacker to gain access to potentially sensitive information.
The vulnerability exists due to a flaw when using multiple backends for user authentication (with LDAP). A remote authenticated attacker on the local network can gain unauthorized access to sensitive information on the system.
Remediation
Install update from vendor's website.