Information disclosure in OTRS - CVE-2020-1778
Published: November 23, 2020 / Updated: November 30, 2020
Vulnerability identifier: #VU48718
CSH Severity: Low
CVSS v4.0: CVSS:4.0/AV:A/AC:L/AT:N/PR:L/UI:A/VC:H/VI:N/VA:N/SC:N/SI:N/SA:N/E:U/U:Clear
CVE-ID: CVE-2020-1778
CWE-ID: CWE-200
Exploitation vector: Adjecent network
Exploit availability:
No public exploit available
Vendor: otrs.org
Affected software:
OTRS
OTRS
Detailed vulnerability description
The vulnerability allows a remote attacker to gain access to potentially sensitive information.
The vulnerability exists due to a flaw when using multiple backends for user authentication (with LDAP). A remote authenticated attacker on the local network can gain unauthorized access to sensitive information on the system.
How to mitigate CVE-2020-1778
Install updates from vendor's website.