Multiple vulnerabilities in Zoho ManageEngine SupportCenter Plus



Published: 2021-12-06
Risk Medium
Patch available YES
Number of vulnerabilities 3
CVE-ID CVE-2021-43296
CVE-2021-43295
CVE-2021-43294
CWE-ID CWE-918
CWE-79
Exploitation vector Network
Public exploit N/A
Vulnerable software
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Zoho ManageEngine SupportCenter Plus
Server applications / Conferencing, Collaboration and VoIP solutions

Vendor Zoho Corporation

Security Bulletin

This security bulletin contains information about 3 vulnerabilities.

1) Server-Side Request Forgery (SSRF)

EUVDB-ID: #VU58525

Risk: Medium

CVSSv3.1: 5.1 [CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:C/C:L/I:N/A:N/E:U/RL:O/RC:C]

CVE-ID: CVE-2021-43296

CWE-ID: CWE-918 - Server-Side Request Forgery (SSRF)

Exploit availability: No

Description

The disclosed vulnerability allows a remote attacker to perform SSRF attacks.

The vulnerability exists due to insufficient validation of user-supplied input in ActionExecutor. A remote attacker can send a specially crafted HTTP request and trick the application to initiate requests to arbitrary systems.

Successful exploitation of this vulnerability may allow a remote attacker gain access to sensitive data, located in the local network or send malicious requests to other servers from the vulnerable system.

Mitigation

Install updates from vendor's website.

Vulnerable software versions

Zoho ManageEngine SupportCenter Plus: 11015

External links

http://manageengine.com
http://www.manageengine.com/products/support-center/readme.html#11016


Q & A

Can this vulnerability be exploited remotely?

Yes. This vulnerability can be exploited by a remote non-authenticated attacker via the Internet.

Is there known malware, which exploits this vulnerability?

No. We are not aware of malware exploiting this vulnerability.

2) Cross-site scripting

EUVDB-ID: #VU58526

Risk: Low

CVSSv3.1: 5.3 [CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N/E:U/RL:O/RC:C]

CVE-ID: CVE-2021-43295

CWE-ID: CWE-79 - Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')

Exploit availability: No

Description

The disclosed vulnerability allows a remote attacker to perform cross-site scripting (XSS) attacks.

The vulnerability exists due to insufficient sanitization of user-supplied data in the Accounts module. A remote attacker can trick the victim to follow a specially crafted link and execute arbitrary HTML and script code in user's browser in context of vulnerable website.

Successful exploitation of this vulnerability may allow a remote attacker to steal potentially sensitive information, change appearance of the web page, perform phishing and drive-by-download attacks.

Mitigation

Install updates from vendor's website.

Vulnerable software versions

Zoho ManageEngine SupportCenter Plus: 11015

External links

http://manageengine.com
http://www.manageengine.com/products/support-center/readme.html#11016


Q & A

Can this vulnerability be exploited remotely?

Yes. This vulnerability can be exploited by a remote non-authenticated attacker via the Internet.

Is there known malware, which exploits this vulnerability?

No. We are not aware of malware exploiting this vulnerability.

3) Cross-site scripting

EUVDB-ID: #VU58527

Risk: Low

CVSSv3.1: 5.3 [CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N/E:U/RL:O/RC:C]

CVE-ID: CVE-2021-43294

CWE-ID: CWE-79 - Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')

Exploit availability: No

Description

The disclosed vulnerability allows a remote attacker to perform cross-site scripting (XSS) attacks.

The vulnerability exists due to insufficient sanitization of user-supplied data in the Products module. A remote attacker can trick the victim to follow a specially crafted link and execute arbitrary HTML and script code in user's browser in context of vulnerable website.

Successful exploitation of this vulnerability may allow a remote attacker to steal potentially sensitive information, change appearance of the web page, perform phishing and drive-by-download attacks.

Mitigation

Install updates from vendor's website.

Vulnerable software versions

Zoho ManageEngine SupportCenter Plus: 11015

External links

http://manageengine.com
http://www.manageengine.com/products/support-center/readme.html#11016


Q & A

Can this vulnerability be exploited remotely?

Yes. This vulnerability can be exploited by a remote non-authenticated attacker via the Internet.

Is there known malware, which exploits this vulnerability?

No. We are not aware of malware exploiting this vulnerability.



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