XXE in SupportCenter Plus

Published: 2022-11-24
Risk Low
Patch available YES
Number of vulnerabilities 1
CVE-ID CVE-2022-40771
Exploitation vector Network
Public exploit N/A
Vulnerable software
Zoho ManageEngine SupportCenter Plus
Server applications / Conferencing, Collaboration and VoIP solutions

Vendor Zoho Corporation

Security Bulletin

This security bulletin contains one low risk vulnerability.

1) XML External Entity injection

EUVDB-ID: #VU69580

Risk: Low


CVE-ID: CVE-2022-40771


Exploit availability:


The vulnerability allows a remote attacker to gain access to sensitive information.

The vulnerability exists due to insufficient validation of user-supplied XML input when integrating with Analytics Plus. A remote attacker can pass a specially crafted XML code to the affected application and view contents of arbitrary files on the system or initiate requests to external systems.

Successful exploitation of the vulnerability may allow an attacker to view contents of arbitrary file on the server or perform network scanning of internal and external infrastructure.


Install update from vendor's website.

Vulnerable software versions

Zoho ManageEngine SupportCenter Plus: 11000 - 11025

Fixed software versions

CPE2.3 External links


Q & A

Can this vulnerability be exploited remotely?

Is there known malware, which exploits this vulnerability?