SB2025110526 - Multiple vulnerabilities in Cisco Unified Contact Center Express
Published: November 5, 2025
Breakdown by Severity
- Low
- Medium
- High
- Critical
Description
This security bulletin contains information about 2 vulnerabilities.
1) Arbitrary file upload (CVE-ID: CVE-2025-20354)
CWE-ID: CWE-434 - Unrestricted Upload of File with Dangerous Type
CVSSv4: CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:H/VI:H/VA:H/SC:N/SI:N/SA:N/E:U/U:Red
The vulnerability allows a remote attacker to compromise vulnerable system.
The vulnerability exists due to insufficient validation of file during file upload in the Java Remote Method Invocation (RMI) process. A remote non-authenticated attacker can upload a malicious file and execute it on the server.
2) Missing Authentication for Critical Function (CVE-ID: CVE-2025-20358)
CWE-ID: CWE-306 - Missing Authentication for Critical Function
CVSSv4: CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:H/VI:H/VA:L/SC:N/SI:N/SA:N/E:U/U:Red
The vulnerability allows a remote attacker to bypass authentication.
The vulnerability exists due to missing authentication in the Contact Center Express (CCX) Editor application. A remote non-authenticated attacker can bypass authentication and obtain administrative permissions pertaining to script creation and execution.
Remediation
Install update from vendor's website.