#VU118123 Missing Authentication for Critical Function in Cisco Unified Contact Center Express - CVE-2025-20358
Published: November 5, 2025
Vulnerability identifier: #VU118123
Vulnerability risk: Critical
CVSSv4.0: CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:H/VI:H/VA:L/SC:N/SI:N/SA:N/E:U/U:Red
CVE-ID: CVE-2025-20358
CWE-ID: CWE-306
Exploitation vector: Remote access
Exploit availability:
No public exploit available
Vulnerable software:
Cisco Unified Contact Center Express
Cisco Unified Contact Center Express
Software vendor:
Cisco Systems, Inc
Cisco Systems, Inc
Description
The vulnerability allows a remote attacker to bypass authentication.
The vulnerability exists due to missing authentication in the Contact Center Express (CCX) Editor application. A remote non-authenticated attacker can bypass authentication and obtain administrative permissions pertaining to script creation and execution.
Remediation
Install updates from vendor's website.