Cross-site scripting in Zoho ManageEngine ServiceDesk Plus - CVE-2020-6843
Published: January 28, 2020
Vulnerability identifier: #VU24710
CSH Severity: Low
CVSS v4.0: CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:A/VC:N/VI:N/VA:N/SC:L/SI:L/SA:N/E:U/U:Clear
CVE-ID: CVE-2020-6843
CWE-ID: CWE-79
Exploitation vector: Remote access
Exploit availability:
No public exploit available
Vendor: Zoho Corporation
Affected software:
Zoho ManageEngine ServiceDesk Plus
Zoho ManageEngine ServiceDesk Plus
Detailed vulnerability description
The disclosed vulnerability allows a remote attacker to perform cross-site scripting (XSS) attacks.
The vulnerability exists due to insufficient sanitization of user-supplied data in the Reports module. A remote attacker can trick the victim to follow a specially crafted link and execute arbitrary HTML and script code in user's browser in context of vulnerable website.
Successful exploitation of this vulnerability may allow a remote attacker to steal potentially sensitive information, change appearance of the web page, perform phishing and drive-by-download attacks.
How to mitigate CVE-2020-6843
Install update from vendor's website.
Sources
- http://packetstormsecurity.com/files/156050/ZOHO-ManageEngine-ServiceDeskPlus-11.0-Build-11007-Cross-Site-Scripting.html
- http://seclists.org/fulldisclosure/2020/Jan/32
- https://sec-consult.com/en/vulnerability-lab/advisories/index.html
- https://seclists.org/bugtraq/2020/Jan/34
- https://www.manageengine.com/products/service-desk/readme.html#11010%20-%20SD-83959