Information disclosure in OTRS - CVE-2013-4088

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Main Vulnerability Database Vulnerabilities #VU30350

Information disclosure in OTRS - CVE-2013-4088

Published: February 21, 2020 / Updated: July 17, 2020


Vulnerability identifier: #VU30350
CSH Severity: Medium
CVSS v4.0: CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:H/VI:N/VA:N/SC:N/SI:N/SA:N/E:U/U:Green
CVE-ID: CVE-2013-4088
CWE-ID: CWE-200
Exploitation vector: Remote access
Exploit availability: No public exploit available
Vendor: otrs.org
Affected software:
OTRS

Detailed vulnerability description

The vulnerability allows a remote authenticated user to gain access to sensitive information.

Kernel/Modules/AgentTicketWatcher.pm in Open Ticket Request System (OTRS) 3.0.x before 3.0.21, 3.1.x before 3.1.17, and 3.2.x before 3.2.8 does not properly restrict tickets, which allows remote attackers with a valid agent login to read restricted tickets via a crafted URL involving the ticket split mechanism.


How to mitigate CVE-2013-4088

Install update from vendor's website.

Sources