Input validation error in OTRS - CVE-2008-7280
Published: March 18, 2011 / Updated: August 11, 2020
Vulnerability identifier: #VU45201
CSH Severity: Medium
CVSS v4: 6.9 [CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:N/VI:N/VA:L/SC:N/SI:N/SA:N]
CVE-ID: CVE-2008-7280
CWE-ID: CWE-20
Exploitation vector: Remote access
Exploit availability:
No public exploit available
Vulnerability details
The vulnerability allows a remote non-authenticated attacker to perform service disruption.
Kernel/System/EmailParser.pm in PostmasterPOP3.pl in Open Ticket Request System (OTRS) before 2.2.7 does not properly handle e-mail messages containing malformed UTF-8 characters, which allows remote attackers to cause a denial of service (e-mail retrieval outage) via a crafted message.
Affected software
OTRS
How to mitigate CVE-2008-7280
Install update from vendor's website.