Multiple vulnerabilities in OTRS



| Updated: 2020-08-11
Risk Medium
Patch available YES
Number of vulnerabilities 2
CVE-ID CVE-2008-7280
CVE-2008-7281
CWE-ID CWE-20
CWE-200
Exploitation vector Network
Public exploit N/A
Vulnerable software
 OTRS
Web applications / Other software

Vendor otrs.org

Security Bulletin

This security bulletin contains information about 2 vulnerabilities.

1) Input validation error

EUVDB-ID: #VU45201

Risk: Medium

CVSSv4.0: 2.7 [CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:N/VI:N/VA:L/SC:N/SI:N/SA:N/E:U/U:Green]

CVE-ID: CVE-2008-7280

CWE-ID: CWE-20 - Improper input validation

Exploit availability: No

Description

The vulnerability allows a remote non-authenticated attacker to perform service disruption.

Kernel/System/EmailParser.pm in PostmasterPOP3.pl in Open Ticket Request System (OTRS) before 2.2.7 does not properly handle e-mail messages containing malformed UTF-8 characters, which allows remote attackers to cause a denial of service (e-mail retrieval outage) via a crafted message.

Mitigation

Install update from vendor's website.

Vulnerable software versions

OTRS: 0.5 - 2.2.5

CPE2.3 External links

https://bugs.otrs.org/show_bug.cgi?id=2934
https://source.otrs.org/viewvc.cgi/otrs/CHANGES?revision=1.1807


Q & A

Can this vulnerability be exploited remotely?

Yes. This vulnerability can be exploited by a remote non-authenticated attacker via the Internet.

Is there known malware, which exploits this vulnerability?

No. We are not aware of malware exploiting this vulnerability.

2) Information disclosure

EUVDB-ID: #VU45202

Risk: Medium

CVSSv4.0: 2.7 [CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N/E:U/U:Green]

CVE-ID: CVE-2008-7281

CWE-ID: CWE-200 - Exposure of sensitive information to an unauthorized actor

Exploit availability: No

Description

The vulnerability allows a remote non-authenticated attacker to gain access to sensitive information.

Open Ticket Request System (OTRS) before 2.2.7 sends e-mail containing a Bcc header field that lists the Blind Carbon Copy recipients, which allows remote attackers to obtain potentially sensitive e-mail address information by reading this field.

Mitigation

Install update from vendor's website.

Vulnerable software versions

OTRS: 0.5 - 2.2.5

CPE2.3 External links

https://bugs.otrs.org/show_bug.cgi?id=1882
https://bugs.otrs.org/show_bug.cgi?id=2814
https://source.otrs.org/viewvc.cgi/otrs/CHANGES?revision=1.1807


Q & A

Can this vulnerability be exploited remotely?

Yes. This vulnerability can be exploited by a remote non-authenticated attacker via the Internet.

Is there known malware, which exploits this vulnerability?

No. We are not aware of malware exploiting this vulnerability.



###SIDEBAR###