SB2011031805 - Multiple vulnerabilities in OTRS

Description

This security bulletin contains information about 2 secuirty vulnerabilities.

1) Input validation error (CVE-ID: CVE-2008-7280)

The vulnerability allows a remote non-authenticated attacker to perform service disruption.

Kernel/System/EmailParser.pm in PostmasterPOP3.pl in Open Ticket Request System (OTRS) before 2.2.7 does not properly handle e-mail messages containing malformed UTF-8 characters, which allows remote attackers to cause a denial of service (e-mail retrieval outage) via a crafted message.

2) Information disclosure (CVE-ID: CVE-2008-7281)

The vulnerability allows a remote non-authenticated attacker to gain access to sensitive information.

Open Ticket Request System (OTRS) before 2.2.7 sends e-mail containing a Bcc header field that lists the Blind Carbon Copy recipients, which allows remote attackers to obtain potentially sensitive e-mail address information by reading this field.

Remediation

Install update from vendor's website.

References

• http://bugs.otrs.org/show_bug.cgi?id=2934
• http://source.otrs.org/viewvc.cgi/otrs/CHANGES?revision=1.1807
• http://bugs.otrs.org/show_bug.cgi?id=1882
• http://bugs.otrs.org/show_bug.cgi?id=2814