Permissions, Privileges, and Access Controls in OTRS - CVE-2008-7283
Published: March 18, 2011 / Updated: August 11, 2020
Vulnerability identifier: #VU45204
CSH Severity: Low
CVSS v4.0: CVSS:4.0/AV:N/AC:L/AT:N/PR:H/UI:N/VC:L/VI:L/VA:L/SC:N/SI:N/SA:N/E:U/U:Clear
CVE-ID: CVE-2008-7283
CWE-ID: CWE-264
Exploitation vector: Remote access
Exploit availability:
No public exploit available
Vendor: otrs.org
Affected software:
OTRS
OTRS
Detailed vulnerability description
The vulnerability allows a remote #AU# to read and manipulate data.
Open Ticket Request System (OTRS) before 2.2.6, when customer group support is enabled, allows remote authenticated users to bypass intended access restrictions and perform web-interface updates to tickets by leveraging queue read permissions.
How to mitigate CVE-2008-7283
Install update from vendor's website.