Race condition in OTRS - CVE-2010-4765

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Main Vulnerability Database Vulnerabilities #VU45215

Race condition in OTRS - CVE-2010-4765

Published: March 18, 2011 / Updated: August 11, 2020


Vulnerability identifier: #VU45215
CSH Severity: Low
CVSS v4.0: CVSS:4.0/AV:N/AC:L/AT:N/PR:H/UI:N/VC:N/VI:L/VA:L/SC:N/SI:N/SA:N/E:U/U:Clear
CVE-ID: CVE-2010-4765
CWE-ID: CWE-362
Exploitation vector: Remote access
Exploit availability: No public exploit available
Vendor: otrs.org
Affected software:
OTRS

Detailed vulnerability description

The vulnerability allows a remote #AU# to manipulate or delete data.

Race condition in the Kernel::System::Main::FileWrite method in Open Ticket Request System (OTRS) before 2.4.8 allows remote authenticated users to corrupt the TicketCounter.log data in opportunistic circumstances by creating tickets.


How to mitigate CVE-2010-4765

Install update from vendor's website.

Sources