SB2023022104 - Multiple vulnerabilities in Zoho ManageEngine SupportCenter Plus

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Main Vulnerability Database SB2023022104

SB2023022104 - Multiple vulnerabilities in Zoho ManageEngine SupportCenter Plus

Published: February 21, 2023 Updated: March 9, 2023

Security Bulletin ID SB2023022104
CSH Severity
Medium
Patch available
YES
Number of vulnerabilities 4
Exploitation vector Remote access
Highest impact Data manipulation

Breakdown by Severity

Medium 50% Low 50%
  • Low
  • Medium
  • High
  • Critical

Description

This security bulletin contains information about 4 vulnerabilities.


1) Permissions, Privileges, and Access Controls (CVE-ID: N/A)

CWE-ID: CWE-264 - Permissions, Privileges, and Access Controls

CVSSv4: CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N/E:U/U:Clear


The vulnerability allows a remote user to escalate privileges within the application.

The vulnerability exists due to application does not properly impose security restrictions in All Portal Dashboard widgets. A remote user can escalate privileges within the application.


2) Resource exhaustion (CVE-ID: N/A)

CWE-ID: -

CVSSv4: CVSS:4.0/AV:N/AC:L/AT:N/PR:H/UI:N/VC:N/VI:N/VA:H/SC:N/SI:N/SA:N/E:U/U:Clear


This vulnerability description is a duplicate for #VU71514 (CVE-2023-26601). Was removed from the security bulletin SB2023022032.

3) Improper Authentication (CVE-ID: N/A)

CWE-ID: CWE-287 - Improper Authentication

CVSSv4: CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:H/VI:H/VA:N/SC:N/SI:N/SA:N/E:U/U:Green


The vulnerability allows a remote attacker to bypass 2FA authentication process.

The vulnerability exists due to an error in the Two-Factor Authentication login page. A remote attacker with knowledge of victim's credentials can bypass 2FA authentication process and gain unauthorized access to the application.


4) Cleartext transmission of sensitive information (CVE-ID: N/A)

CWE-ID: CWE-319 - Cleartext Transmission of Sensitive Information

CVSSv4: CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:L/VI:L/VA:N/SC:N/SI:N/SA:N/E:U/U:Green


The vulnerability allows a remote attacker to gain access to sensitive information.

The vulnerability exists due to software uses insecure communication channel in backup scheduling to transmit passwords. A remote attacker with ability to intercept network traffic can gain access to sensitive data.


Remediation

Install update from vendor's website.

References