#VU109036 Improper authentication in Ivanti Neurons for ITSM - CVE-2025-22462

Vulnerability identifier: #VU109036

Vulnerability risk: Critical

CVSSv4.0: 8.1 [CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:H/VI:H/VA:H/SC:N/SI:N/SA:N/E:U/U:Red]

CVE-ID: CVE-2025-22462

CWE-ID: CWE-287

Exploitation vector: Network

Exploit availability: No

Vulnerable software:
Ivanti Neurons for ITSM
Server applications / Remote management servers, RDP, SSH

Vendor: Ivanti

Description

The vulnerability allows a remote attacker to bypass authentication process.

The vulnerability exists due to an error when processing authentication requests. A remote attacker can bypass authentication process and gain unauthorized access to the application.

Mitigation
Install updates from vendor's website.

Vulnerable software versions

Ivanti Neurons for ITSM: 2023.4 - 2024.3

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External links
https://forums.ivanti.com/s/article/Security-Advisory-Ivanti-Neurons-for-ITSM-on-premises-only-CVE-2025-22462?language=en_US&_gl=1*qmr61o*_gcl_au*NjU5NjgwNTMzLjE3NDE3MDQ1NDg.

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Q & A

Can this vulnerability be exploited remotely?

Yes. This vulnerability can be exploited by a remote non-authenticated attacker via the Internet.

Is there known malware, which exploits this vulnerability?

No. We are not aware of malware exploiting this vulnerability.