SB2019031322 - Code Injection in OTRS
Published: March 13, 2019 Updated: April 1, 2021
Security Bulletin ID
SB2019031322
Severity
High
Patch available
YES
Number of vulnerabilities
1
Exploitation vector
Remote access
Highest impact
Code execution
Breakdown by Severity
- Low
- Medium
- High
- Critical
Description
This security bulletin contains information about 1 security vulnerability.
1) Code Injection (CVE-ID: CVE-2019-9752)
The vulnerability allows a remote authenticated user to execute arbitrary code.
An issue was discovered in Open Ticket Request System (OTRS) 5.x before 5.0.34, 6.x before 6.0.16, and 7.x before 7.0.4. An attacker who is logged into OTRS as an agent or a customer user may upload a carefully crafted resource in order to cause execution of JavaScript in the context of OTRS. This is related to Content-type mishandling in Kernel/Modules/PictureUpload.pm.
Remediation
Install update from vendor's website.
References
- http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html
- http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html
- http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html
- https://community.otrs.com/security-advisory-2019-01-security-update-for-otrs-framework
- https://lists.debian.org/debian-lts-announce/2019/03/msg00023.html