SB2021040129 - Privilege escalation in otrs (Alpine package)
Published: April 1, 2021
Security Bulletin ID
SB2021040129
Severity
High
Patch available
YES
Number of vulnerabilities
1
Exploitation vector
Remote access
Highest impact
Code execution
Breakdown by Severity
- Low
- Medium
- High
- Critical
Description
This security bulletin contains information about 1 security vulnerability.
1) Privilege escalation (CVE-ID: CVE-2017-16664)
The vulnerability allows a remote authenticated attacker to gain elevated privileges on the target system.The weakness exists due to insufficient security checks in the recovery procedure. A remote attacker who is logged into OTRS as an agent can request special URLs from OTRS and execute arbitrary shell commands with the permissions of the web server user.
Successful exploitation of the vulnerability may result in system compromise.
Remediation
Install update from vendor's website.